Return Policy

Our return policy last 30 days. If 30 days have gone by since the date of purchase, unfortunately we are unable to offer you a return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in it's original packaging.

To complete a return, we require a receipt of proof of purchase.

Several types of goods are exempt from being returned. Promotional items in which you receive for free, and just pay for shipping can not be returned. Once the item has been shipped, the shipping fee cannot be refunded.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will then also notify of the approval or rejection of your return. If approved, your refund will be processed and automatically credited back to your credit card or original form of payment, within a certain amount of days

For question or concerns, please contact us at 

Send your items to: Harlem Ice, 21835 omeara ter #405, Ashburn, VA 20147